Who processes your data

The controller is CHETRA SK s.r.o., Sládkovičova 1937, 093 02 Hencovce, Slovakia, company ID 36 497 274. It runs this website for its production plant Karpat Steel, Mierová 297/11, 068 01 Medzilaborce.

For questions and requests about personal data, contact us at info@karpatsteel.sk or by phone at +421 918 317 249.

Enquiry form

When you send us an enquiry through the form on a page or in the Request a quote window, we process:

your name,
company name, if provided,
e-mail address,
phone number, if provided,
the topic and text of the enquiry,
files you attach (drawings, documents).

Purpose: handling the enquiry and preparing a quote. Legal basis: steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR). If you write on behalf of a company, we process the contact person's data based on our legitimate interest in communicating with a business partner (Art. 6(1)(f) GDPR).

The enquiry and its attachments are stored in the website administration, which only authorised employees can access, and we receive a notification by e-mail, usually including the attachments. We send a confirmation of receipt to the address you entered. The website system keeps copies of these e-mails for 90 days.

We keep enquiry data for 3 years from the last contact if no contract is concluded. If a contract is concluded, we keep it as long as accounting laws and the performance of the contract require.

Providing the data is voluntary. Without a name, e-mail and the enquiry text, however, we cannot handle it.

Job applications

When you send us a job application on the Careers page, we process:

your name,
e-mail address and phone number, if provided,
the position you are interested in and your message,
your CV and the data in it, if you attach it.

Purpose: the selection process for a job position. Legal basis: steps taken at your request before entering into an employment contract (Art. 6(1)(b) GDPR).

The application is stored in the website administration, which only authorised employees can access. We delete it after the selection process ends, at the latest 6 months after we receive it. We keep it longer only with your consent, for example for future openings.

Please do not include data in your CV that is not needed to assess your application (national ID number, health information and similar).

E-mail and phone communication

If you contact us by e-mail or phone, we process the data you give us (name, contact details, content of the message) for the same purpose, on the same legal basis and for the same period as an enquiry.

Technical data and security

When you visit the website, the server records technical data: IP address, time, the address visited and browser details. They are used to run and secure the website and to protect the form against bots. The legal basis is our legitimate interest (Art. 6(1)(f) GDPR). We keep them for no more than 30 days.

Cookies and analytics

We use necessary cookies to run the website and protect forms. Other cookies only with your consent (Art. 6(1)(a) GDPR and Section 109(8) of Slovak Act No. 452/2021 Coll. on electronic communications). You can change or withdraw your consent at any time.

Google Analytics and Google Tag Manager: if the website uses them, only with your consent to analytics cookies.
Google map on the Contact page: loaded only after consent to marketing cookies or after clicking Show map.

Who we share data with

We only share data with those who process it on our behalf:

Websupport s.r.o. (website and e-mail hosting, Slovak Republic),
Google Ireland Limited (map on the Contact page, analytics only with your consent). Google may transfer data to the USA; the transfer is covered by the EU-US Data Privacy Framework,
the website maintenance provider, with access to the administration only to the extent needed for maintenance.

We do not share data with other third parties or transfer it outside the EU. We do not carry out automated decision-making or profiling.

Your rights

You have the right:

to access your data,
to have inaccurate data corrected,
to erasure of your data,
to restriction of processing,
to data portability,
to object to processing based on legitimate interest,
to withdraw consent at any time (this does not affect processing before the withdrawal).

Send your request to info@karpatsteel.sk. We will reply without undue delay, within one month at the latest.

If you believe we process your data unlawfully, you can lodge a complaint with the supervisory authority: Office for Personal Data Protection of the Slovak Republic, Hraničná 12, 820 07 Bratislava 27, www.dataprotection.gov.sk.

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